This Privacy Policy is subject to the End User Licence Agreement (EULA) applicable to the Company’s mobile application (App). Unless otherwise stated, this Privacy Policy adopts the definition of terms in the EULA.
Information We Collect
We collect information, including personal data, when you use our products and services, such as when you visit our website, make an inquiry with us, or when you download and use the App. This information includes:
- Personally identifiable information that you submit via forms on our website or in our App, such as your name and email address, used to authenticate your account, handle support enquiries, and in our mailing list.
- Device information including IP address, operating system and hardware details, in order to identify and fix bugs in the App.
- Product usage and profile data to help inform feature development decisions.
Use of Information
We rely upon a number of legal grounds to ensure that our use of your personal information is compliant with applicable law. We use personal information to facilitate the business relationships we have with our users, to comply with our financial regulatory and other legal obligations, and to pursue our legitimate business interests. The use of your information in this way means that your information may at times be transferred to a recipient outside of your home country or region.
Any of the information the Company collects from you may be used in one of the following ways: to personalise your experience; to improve our products; to improve customer service; to send periodic emails (the email address you provide at sign up may be used to send you information and updates pertaining to the App, in addition to receiving occasional company news, updates, related product or service information, however if at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email); and product usage analytics features.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Protection of Information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Cookies
The Company uses Cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information. Cookies are used by the Company to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about application traffic and interaction so that we can offer better experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our users. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Disclosure of Information to Outside Parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our software, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Consent
By using the App or website, you consent to our Privacy Policy and our End User License Agreement (EULA). Where the processing of your personal information is based on your previously given consent, you have the right to withdraw your consent at any time. You may also have the right to object to the processing of your personal information on grounds relating to your particular situation, depending on your jurisdiction.
Your Rights
If you would like to review, correct, update or erase personal information that you have previously disclosed to us, you may do so by contacting us. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages that are required to provide you with our services. If you wish to exercise your data protection rights, contact us with a statement of your request. We will comply with your request to the extent required by applicable law. We will not be able to respond to a request if we no longer hold your personal information. If you feel that you have not received a satisfactory response from us, you may consult with the data protection authority in your country.
Changes to our Privacy Policy
We may change this Privacy Policy from time to time to reflect changes in our offerings, how we collect, use, or disclose personal data, or applicable law. If we make any changes to this Privacy Policy, we will change the “Last Updated” date above. If we make any material changes, we will provide notice or obtain consent regarding such modifications as may be required by law.